At Story Ayurveda, we aim to provide a seamless shopping experience, and that includes delivering your products as quickly and efficiently as possible. Below is the information you need to understand about our shipping process, estimated delivery times, and what to expect when placing an order with us.

1. Processing Time

• All orders are processed within 1-3 business days of receiving your order.
• Orders are not processed or shipped on weekends or public holidays.
• You will receive an email confirmation once your order is processed and another once your order is shipped.

2. Shipping Methods

• We offer standard shipping services through reliable courier companies.
• The shipping method selected at checkout will determine the delivery time.

3. Delivery Time

• Our maximum delivery time is 7-10 business days from the date your order is shipped, depending on your location.
• Domestic Orders: Delivery generally takes between 3-7 business days.
• International Orders: Delivery may take up to 10-15 business days, depending on the destination country.

Please note that these are estimated delivery times and may vary due to factors such as weather conditions, holidays, or customs clearance for international orders.

4. Shipping Rates

• Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
• Free Shipping may be available for orders over a certain amount, which will be indicated at checkout.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the courier’s tracking page to get real-time updates on its status.

6. Shipping Restrictions

• We currently ship to [list of countries or regions].
• We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for delivery.

7. Lost or Damaged Shipments

• If your order is lost or damaged in transit, please contact us immediately at Paintplusbuildingsolutions@gmail.com.
• We will assist you in filing a claim with the shipping carrier and ensure that your order is replaced or refunded, as appropriate.

8. Customs & Import Taxes (International Orders)

• For international orders, you may be subject to customs duties and taxes depending on your country’s regulations.
• These additional fees are not included in the price of your order, and you will be responsible for paying any applicable duties or taxes upon arrival.
• We advise you to check with your local customs office for more information on potential customs fees before placing an order.

9. Order Delays

• While we strive to deliver all orders on time, unforeseen delays may occur due to factors such as high order volume, shipping carrier delays, or weather-related issues.
• If there is a significant delay with your order, we will notify you as soon as possible.

10. Contact Us

If you have any questions regarding our Shipping Policy or need further assistance with your order, please feel free to contact us at:

Email: Paintplusbuildingsolutions@gmail.com
Phone: +91 7356606900
Address: Sastha Tower, Thachotukav, Trivandrum, 695573

We are here to help and ensure that your shopping experience is smooth and enjoyable!